• JONATHAN LORD R. AQUINO Office of Student Affairs and Services, Isabela State University Cauayan Campus, Philippines
  • FREDDIE R. CABRERA Office of the Socio-cultural Affairs, Isabela State University Cauayan Campus, Philippines


Student Support Services, Office of Student Affairs Services, ISU Cauayan, Commission on Higher Education (CHED), CHED Memorandum Order (CMO)


Higher Education Institutions provide student centered activities and services in support of academic instruction intended to facilitate holistic and well-rounded student development for active involvement as future responsible citizens and leaders. This is accomplished through Student Support Services. This study evaluates the student services program of ISU-Cauayan City Campus in admission, orientation, guidance, testing unit, student organization,
publication, library, health services, sports, socio – cultural, food services, housing, scholarship ,ICT Services, Registrar’s Office and Cashier’s Office. Descriptive method was used in the study using questionnaire as the main data gathering tool and the interview. The respondents consist of students selected randomly from the six colleges/school/institutes of ISU-Cauayan City Campus: College of Business and Management, College of Computing and Information Technology, School of Arts & Criminology, Polytechnic School, Institute of Teacher Education, and Institute of Agricultural Technology. They comprise the 30% student population or of ISU-Cauayan for the 1st semester, A.Y. 2019-2020. The data collected were tabulated, interpreted, and analyzed using weighted mean. Results
indicate that the SSS in ISU Cauayan Campus is generally very satisfactory but since there are areas needing improvement, it is recommended that the offices consider the evaluation as a basis for improving their services accordingly.

Author Biographies

JONATHAN LORD R. AQUINO, Office of Student Affairs and Services, Isabela State University Cauayan Campus, Philippines

Jonathan Lord Romero Aquino, is an Associate Professor at Isabela State University – Cauayan Campus, Cauayan City, Isabela, where he taught Astronomy, General Chemistry, Organic Chemistry, Biochemistry and Science, Technology and Society. Dr. Aquino is a faculty in the College of Education at Isabela State University Cauayan Campus, where he has been since 2012. He is currently the Director of Student Affairs and Services. Dr. Aquino earned his baccalaureate degree at SaintLouis University, Baguio City with a degree of Bachelor of Secondary Education in General Science and Biology. He finished his Master of Arts in Science Education at Our Lady of the Pillar College, Cauayan City, Isabela and Master of Science in Chemistry at Isabela State University, Echague, Isabela under the Commission of Higher Education – Continuing Education Program Scholarship. He earned his Doctorof Philosophy in Science Education at Cagayan State University, Tuguegarao City, Cagayan. He has presented papers at International Conference on Education in Jakarta, Indonesia in 2016 and Melaka, Malaysia in 2017. His research and
publication interest include teaching pedagogy in science, physico-chemical parameters of river waters
and student services. He is a member of different organizations such as Philippine Association for Teacher Education (PAFTE), Philippine Association Research Managers (PhilARM) and National Research Council of the Philippines (NRCP). 

FREDDIE R. CABRERA, Office of the Socio-cultural Affairs, Isabela State University Cauayan Campus, Philippines

Dr. Freddie Revilla Cabrera is an Associate professor 5 and Campus Director of Socio-Cultural Affairs in Isabela State University Cauayan Campus, duly recognized as Ambassador for Culture and the Arts by the Local Government Unit of Cauayan City for his untiring dedication and support to the cultural growth and awareness of not only students but also the community in general. He is the project leader of BAYLE KULTURA de Cauayan :A Cultural Dance training -Workshop for Dep.Ed Cauayan City performers” that aim to promote culture and the arts through dance. By 2016, he was again a coordinator in the University Campus Culture and Arts Festival. In consideration to his extensive experience in the field, he was assigned Socio-cultural Director in the PASUC Culture and Arts Festival for two consecutive years in 2017 and 2018. Dr. Cabrera also believed in regularly upgrading and improving his expertise and he did this by joining trainings, seminars and conferences related to culture and arts. In 2015, he joined the First International Conference of the Philippine Association for the Study of Culture, History and Religion. In 2017, he also joined the 10th Philippine Association of State Universities and Colleges (PASUC) Conference and Festival and Conference. In the same year, he participated in the Dance Workshop of the Dance Exchange: The Philippine International Dance Workshop and Festival. In 2018, he once again participated in the PASUC Culture and Arts Conference and Festival and the Training-Workshop on Street Dance and Showdown Presentation. Aside from that, he also received the Ambassador Peace Award from the Universal Peace Federation in 2017 His work however, is not limited to Culture and Arts alone. As an academician, Dr. Cabrera is also an active researcher and faculty extensionist. He has undergone training, seminars and workshops for research and extension which have enabled him to engage actively in publishing research and in taking part in researchbased extension programs. His research works encompass the institutional, cluster, university, national and international levels. With that, he was
also able to publish his works in campus journals, national and international refereed journals and in an
International SCOPUS journal. Because of that, he became a recipient of Best Paper and Best Research
Awards by official sponsoring agencies and organizations. As for extension, he has participated
and organized feeding and cultural outreach programs, literacy programs and civic engagement programs such as blood-letting, tree-planting and gift-giving. Moreover, Dr. Cabrera serves as an accreditor for survey visits in universities, and an evaluator and panelist for undergraduate research in the university. He is also an active member of National and International Organizations that promote research, academic excellence, extension, culture and performing arts.