STUDENTS PERCEPTION IN THE STUDENT SERVICES PROGRAM
Keywords:Student Support Services, Office of Student Affairs Services, ISU Cauayan, Commission on Higher Education (CHED), CHED Memorandum Order (CMO)
Higher Education Institutions provide student centered activities and services in support of academic instruction intended to facilitate holistic and well-rounded student development for active involvement as future responsible citizens and leaders. This is accomplished through Student Support Services. This study evaluates the student services program of ISU-Cauayan City Campus in admission, orientation, guidance, testing unit, student organization,
publication, library, health services, sports, socio – cultural, food services, housing, scholarship ,ICT Services, Registrar’s Office and Cashier’s Office. Descriptive method was used in the study using questionnaire as the main data gathering tool and the interview. The respondents consist of students selected randomly from the six colleges/school/institutes of ISU-Cauayan City Campus: College of Business and Management, College of Computing and Information Technology, School of Arts & Criminology, Polytechnic School, Institute of Teacher Education, and Institute of Agricultural Technology. They comprise the 30% student population or of ISU-Cauayan for the 1st semester, A.Y. 2019-2020. The data collected were tabulated, interpreted, and analyzed using weighted mean. Results
indicate that the SSS in ISU Cauayan Campus is generally very satisfactory but since there are areas needing improvement, it is recommended that the offices consider the evaluation as a basis for improving their services accordingly.